Cannabis Wellness Advisor

Verano; Newark (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

Verano is seeking a Cannabis Advisor in Newark, OH to provide exceptional customer service and educational guidance on cannabis products. You will assist customers, explain product types, and ensure compliance with state laws, while maintaining accurate merchandise and POS transactions.

Ideal candidates are 21+, have 1–2 years of retail or hospitality experience, and a proactive attitude toward learning about cannabinoids, terpenes, and product applications in a fast-paced environment.

Qualifications

• High School Diploma or equivalent is required.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and compliant with all local, state, and company regulations.
• Criminal background check and appropriate state badging may be required.
• Desire to learn about cannabinoids, terpenes and product applications.
• Ability to use office equipment and software such as Word, Excel, and email.
• Understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

• Provide exceptional individualized customer service and educational consulting.
• Greet customers and patients with a positive attitude.
• Explain types, methods and efficacy of cannabis products (no medical advice).
• Build rapport with regular customers to promote repeat business.
• Maintain a clean, organized, and sanitized workstation and front area.
• Ensure accuracy of online orders before pickup and comply with inventory systems.
• Support managers and other Cannabis Advisors as needed.

Skills

Customer service

Retail experience

Communication

Hospitality background

Learning agility

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Verano is seeking a Cannabis Advisor in Newark, OH to provide exceptional customer service and educational guidance on cannabis products. You will assist customers, explain product types, and ensure compliance with state laws, while maintaining accurate merchandise and POS transactions.

Ideal candidates are 21+, have 1–2 years of retail or hospitality experience, and a proactive attitude toward learning about cannabinoids, terpenes, and product applications in a fast-paced environment.