Cannabis Wellness Advisor

FALL CREEK FARM & NURSERY; Yulee (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

Fall Creek Farm & Nursery is seeking a Cannabis Advisor to deliver exceptional customer service, educate clients on cannabis products, and assist with compliance and transactions in our Florida retail location.

You will greet customers, answer questions, and guide them through product options, while maintaining a clean workspace and accurate online order processing. 21+ and background check required; training provided.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with local/state regulations.
• Must pass criminal background check and state badge requirements.
• Desire to learn about cannabinoids, terpenes and product applications.
• Ability to use office software (Word, Excel, email).
• Understand Federal, State, and local cannabis laws and safety regulations.

Responsibilities

• Greet customers and patients with a positive attitude.
• Advocate cannabis customer care and education.
• Help customers navigate cannabis products and uses.
• Build rapport with regular customers to encourage repeat business.
• Work well in a fast-paced retail environment.
• Provide information on product types, methods, and efficacy (no medical advice).
• Stay up-to-date with ongoing cannabis education and training.
• Support managers and other Cannabis Advisors as needed.
• Maintain a clean, organized, sanitized workstation and storefront.
• Ensure online orders are accurate before pickup.
• Understand and apply local/state compliance regulations.
• Stock and replenish displays of regulated and unregulated inventory.
• Complete POS transactions and ensure METRC/BioTrack updates inventory.
• Perform other duties as assigned.

Education

High School Diploma or equivalent

Job description

Fall Creek Farm & Nursery is seeking a Cannabis Advisor to deliver exceptional customer service, educate clients on cannabis products, and assist with compliance and transactions in our Florida retail location.

You will greet customers, answer questions, and guide them through product options, while maintaining a clean workspace and accurate online order processing. 21+ and background check required; training provided.