Cannabis Wellness Advisor

Green Thumb; New Castle (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Green Thumb in New Castle, PA is seeking a Personal Care Specialist to engage with customers in a cannabis retail setting. You will guide customers through product selections, explain consumption methods, and ensure safe, compliant use.

You will help maintain stock, assist the management team with daily operations, and uphold store standards and regulatory requirements. The role emphasizes excellent customer service, product knowledge, and a collaborative team culture.

Qualifications

• At least one year of customer service experience in a retail setting.
• Preference for candidates with specialty or customer-facing retail experience.
• Must be 21 years or older; able to pass background checks including cannabis employment requirements.

Responsibilities

• Engage with patients/customers in a customer-facing retail environment.
• Educate customers on products, consumption methods, and safety as part of interactions.
• Recommend safe, effective regimens using product knowledge and stay updated on offerings.

Skills

Customer service

Retail experience

Cash handling

Communication

Compliance knowledge

Tools

POS systems

Inventory management

Job description

Green Thumb in New Castle, PA is seeking a Personal Care Specialist to engage with customers in a cannabis retail setting. You will guide customers through product selections, explain consumption methods, and ensure safe, compliant use.

You will help maintain stock, assist the management team with daily operations, and uphold store standards and regulatory requirements. The role emphasizes excellent customer service, product knowledge, and a collaborative team culture.