Cannabis Wellness Advisor

Green Thumb; New Castle (PA); On-site; USD 21,000 - 30,000; Full time

Job summary

Green Thumb is seeking a friendly Personal Care Specialist to engage customers in our New Castle dispensary, guiding them to the right cannabis products and consumption methods.

You will educate customers, ensure safety, assist with store operations, and help maintain compliance with local cannabis laws and company policies.

Prior retail or customer-service experience is valued; a positive attitude and reliability are essential for a fast-paced, team-oriented environment.

Qualifications

• At least one year of customer service experience.
• Must be 21 years or older; background checks required.
• Ability to work varying shifts including mornings, days, nights and weekends.
• Must have valid driver’s license or state ID.
• Must comply with cannabis industry regulations.

Responsibilities

• Engage with and assist patients/customers in a customer-facing, intimate retail environment.
• Educate customers on products, methods of consumption, and safety as part of patient interaction.
• Recommend a safe and effective regimen based on needs and product knowledge.
• Assist in verifying order deliveries for accuracy.
• Support management to ensure store operations comply with rules and regulations.

Skills

Customer service

Cannabis knowledge

Communication skills

POS systems

Compliance awareness

Professionalism

Tools

POS systems

Job description

Green Thumb is seeking a friendly Personal Care Specialist to engage customers in our New Castle dispensary, guiding them to the right cannabis products and consumption methods.

You will educate customers, ensure safety, assist with store operations, and help maintain compliance with local cannabis laws and company policies.

Prior retail or customer-service experience is valued; a positive attitude and reliability are essential for a fast-paced, team-oriented environment.