Cannabis Wellness Advisor

Verano; Orange Park (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Verano in Florida is seeking a Cannabis Advisor to deliver exceptional customer service, provide educational consulting, and assist with patient records as required. The role centers on welcoming customers, educating on cannabis products, and maintaining compliant store operations.

The ideal candidate will be 21+ with retail/hospitality experience, strong communication, and the ability to learn product applications while maintaining a clean, organized storefront and supporting management in a

Qualifications

• High School Diploma or equivalent.
• 1–2 years of retail or hospitality experience.
• Must be 21+ and comply with all local, state, and company regulations.
• Criminal background check and state badge as directed by state ordinances.
• Desire to learn about cannabinoids, terpenes and product applications.
• Proficient with office equipment and basic software (Word, Excel, email).
• Know federal, state, and local cannabis laws and safety regulations.

Responsibilities

• Greet customers and patients with a positive attitude.
• Advocate cannabis customer care.
• Help customers navigate cannabis products and educate on usage as a wellness product.
• Build rapport with regular patients/customers to promote repeat business.
• Work well with others in a fast-paced retail environment.
• Provide information on product types, methods and efficacy of various cannabis products (no medical advice).
• Be open to continued cannabis education and training.
• Provide support to managers and other Cannabis Advisors as needed.
• Maintain a clean, organized, and sanitized workstation/storefront.
• Ensure accuracy of online orders before pick-up.
• Understand and apply detailed compliance regulations per local and state laws.
• Stock, merchandise, and replenish displays of inventory.
• Complete transactions at the POS and update inventory systems.

Skills

Retail experience

Customer service

Cannabinoids knowledge

Office software

Regulatory compliance

Team collaboration

Education

High School Diploma or equivalent

Tools

MS Word / Excel

POS system

METRC / BioTrack compliance

Job description

Verano in Florida is seeking a Cannabis Advisor to deliver exceptional customer service, provide educational consulting, and assist with patient records as required. The role centers on welcoming customers, educating on cannabis products, and maintaining compliant store operations.

The ideal candidate will be 21+ with retail/hospitality experience, strong communication, and the ability to learn product applications while maintaining a clean, organized storefront and supporting management in a