Cannabis Wellness Advisor

Renew Cannabis Co.; Illinois; On-site; USD 16,531 - 22,041; Full time

Job summary

Renew Cannabis Co. is seeking a Cannabis Advisor to deliver exceptional customer service, educate customers, and assist with patient records as needed. You will greet customers, explain product uses, and ensure accurate transactions in a fast-paced retail setting.

This role emphasizes compliance with state regulations, inventory accuracy, and teamwork. Ideal candidates have 1–2 years in retail or hospitality, a high school diploma, and a willingness to learn about cannabinoids and product

Qualifications

• Customer service experience in retail or hospitality.
• Ability to learn about cannabinoids, terpenes and product application/consumption methods.
• Knowledge of basic computer systems and common software (Word, Excel, email).
• Familiarity with laws related to the cannabis industry and safety regulations.

Responsibilities

• Greet customers and patients with a positive attitude.
• Advocate cannabis customer care and provide education on products.
• Help customers navigate cannabis products and explain usage as a wellness option.
• Build rapport with regular customers to promote repeat business.
• Work in a fast-paced retail environment and collaborate with team.
• Provide information on product types, methods, and efficacy (not medical advice).
• Stay open to ongoing cannabis education and training.
• Support managers and other Cannabis Advisors as needed.
• Maintain a clean, organized workstation and store front.
• Ensure accuracy of online orders before pickup.
• Understand and apply compliance regulations at local and state levels.
• Stock, merchandise, and replenish displays of inventory.
• Complete POS transactions and ensure inventory systems update accurately.
• Perform other duties as assigned

Skills

Customer service

Sales and upselling

Cannabis product knowledge

Attentive to detail

Compliance awareness

Education

High School Diploma

Background check/badging awareness

Job description

Renew Cannabis Co. is seeking a Cannabis Advisor to deliver exceptional customer service, educate customers, and assist with patient records as needed. You will greet customers, explain product uses, and ensure accurate transactions in a fast-paced retail setting.

This role emphasizes compliance with state regulations, inventory accuracy, and teamwork. Ideal candidates have 1–2 years in retail or hospitality, a high school diploma, and a willingness to learn about cannabinoids and product