Cannabis Store Leader: Growth & Customer Experience

Good Day Farm; West Monroe (LA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Equal opportunity employer

Reasonable accommodations

Inclusive environment

Job summary

Good Day Farm in West Monroe, LA seeks a Lead to drive store performance and deliver exceptional customer experiences in a cannabis retail environment. You will lead daily operations, coach staff, manage inventory, and uphold compliance while embodying our core values.

You will build a positive team culture, execute sales initiatives, ensure accurate cash handling, and maintain engaging customer interactions.

Qualifications

• In-depth knowledge of cannabis products, strains, and industry trends.
• Strong understanding of local and state regulations governing cannabis operations.
• Excellent leadership, communication, and organizational skills.
• Ability to travel to multiple locations per week.
• Strong written and verbal communication skills.
• Positive attitude and flexibility.
• Microsoft Suite experience.
• Familiarity with POS systems, Dutchie, METRC, or other cannabis-specific software preferred.
• Strong cash counting skills.
• Strong organizational skills.

Responsibilities

• Leads and assists in daily store opening and closing duties such as cash management procedures, inventory reconciliation, and all processes related to operating the day-to- day business.
• Assists in training and development of staff, building daily huddles and zone charts, and motivating the team toward goals.
• Leads in customer engagement, upselling, and product knowledge development.
• Manages inventory processes, reconciliation, and vault organization to prevent loss.
• Ensures compliance with cannabis regulations and maintains accurate record-keeping.
• Cultivates a positive store culture, inclusivity, and professional growth.
• Performs other duties as assigned.

Skills

Cannabis knowledge

Regulatory knowledge

Leadership

Communication

Travel flexibility

Written & verbal comms

Microsoft Suite

POS familiarity

Dutchie & METRC

Cash handling

Tools

POS systems

METRC

Dutchie

Job description

Good Day Farm in West Monroe, LA seeks a Lead to drive store performance and deliver exceptional customer experiences in a cannabis retail environment. You will lead daily operations, coach staff, manage inventory, and uphold compliance while embodying our core values.

You will build a positive team culture, execute sales initiatives, ensure accurate cash handling, and maintain engaging customer interactions.