Cannabis Store Leader - People, Performance & Customer Experience

Good Day Farm; Missouri; On-site; USD 55,000 - 75,000; Full time

Job summary

Good Day Farm in Missouri is seeking a Lead to drive performance on the management team, foster a positive store culture, and ensure exceptional customer experiences at every touchpoint. The role combines hands-on leadership, strong work ethic, operational knowledge, cannabis education, and a passion for customer service.

The Lead will train staff, set standards, coach performance, and assist with opening/closing duties, cash handling, and inventory accuracy.

Qualifications

• Experience leading retail teams in a fast-paced environment.
• Strong communication, coaching, and staff development skills.
• Knowledge of cash handling, loss prevention, and inventory controls.

Responsibilities

• Lead and develop store team, set daily goals, and model the company way.
• Drive revenue and customer satisfaction through effective communication and engagement.
• Oversee daily operations including cash handling, inventory, and order fulfillment.
• Coach staff, execute training, and maintain standards for uniforms and customer service.
• Collaborate with management on events, promotions, and team-building initiatives.
• Ensure compliance with company policies and local regulations.

Skills

Leadership

Communication

Organizational skills

Cash handling

Customer service

Tools

POS systems

Dutchie

METRC

Job description

Good Day Farm in Missouri is seeking a Lead to drive performance on the management team, foster a positive store culture, and ensure exceptional customer experiences at every touchpoint. The role combines hands-on leadership, strong work ethic, operational knowledge, cannabis education, and a passion for customer service.

The Lead will train staff, set standards, coach performance, and assist with opening/closing duties, cash handling, and inventory accuracy.