Cannabis Retail Lead: Team & Operations Champion

Good Day Farm; Kenner (LA); On-site; USD 50,000 - 75,000; Full time

Job summary

Good Day Farm in Louisiana is seeking an Assistant General Retail Manager to support daily operations, lead staff development, and maintain strong customer relations in a cannabis retail environment. You will oversee opening/closing, cash handling, inventory, and compliance while driving revenue growth and staff engagement.

The role requires leadership experience in retail or cannabis, strong communication, and a proactive, adaptable mindset to ensure exceptional service and operational

Qualifications

• Have at least 1 year in a leadership position in retail, hospitality, service, or cannabis related industries
• Cannabis industry experience preferred
• Must be able to clear a background check
• Strong written and verbal communication skills
• Demonstrated capability in people management and culture building
• Positive attitude and flexibility
• Demonstrated experience in cash and inventory management
• Microsoft Suite experience

Responsibilities

• Lead staff training and development; assist hiring and team management; review performance; schedule staff; support payroll.
• Be a cultural leader; uphold company culture and set expectations.
• Lead coaching and set performance standards for each team member.
• Support GM in achieving revenue and sales goals; supervise staff and customer relations.
• Communicate sales goals, promotions, and business expectations daily.
• Build relationships with customers; model superior customer service.
• Participate in competitive analysis and champion the business.
• Manage inventory processes and reconciliations to prevent loss.
• Oversee daily store opening/closing, cash handling, inventory checks.
• Manage in-store cash flow: till, deposits; upkeep of store, supply ordering.
• Maintenance liaison; communicate needs and fixes to facilities.
• Drive compliance culture; staff training on compliance.
• Oversee inventory intake, invoicing, organization, selling and training.
• Ensure shelf stocking and accurate online menus throughout day.
• Track stocking needs with GM.
• Lead Visual Merchandising; train staff on customer journey.
• Communicate promotions calendar to staff and marketing teams.
• Communicate events calendar with teams; coordinate with marketing.
• Lead Loyalty program initiatives with staff and customers.
• Contribute to customer experience initiatives that build loyalty.
• Meet leadership requirements; adaptable; maintain communication.
• Perform other duties as assigned.

Job description

Good Day Farm in Louisiana is seeking an Assistant General Retail Manager to support daily operations, lead staff development, and maintain strong customer relations in a cannabis retail environment. You will oversee opening/closing, cash handling, inventory, and compliance while driving revenue growth and staff engagement.

The role requires leadership experience in retail or cannabis, strong communication, and a proactive, adaptable mindset to ensure exceptional service and operational