Cannabis Store Lead — Customer Experience & Growth

Good Day Farm; Northern (KY); Hybrid; USD 40,000 - 65,000; Full time

Job summary

Good Day Farm is seeking a Lead to join our Kentucky dispensary leadership team. You will drive store performance, train staff, and ensure outstanding customer experiences across all touchpoints.

The role requires hands-on leadership, a passion for cannabis education, strong communication, and adeptness with POS systems and compliance. Travel to multiple locations may be required, and you will model the company values daily.

Qualifications

• In-depth cannabis product knowledge and industry trends.
• Strong leadership, communication, and organizational abilities.
• Ability to travel to multiple locations per week.

Responsibilities

• Lead daily store operations and opening/closing duties.
• Coach and train staff; manage inventory and reconciliation.
• Drive revenue and customer engagement; upsell and promote loyalty programs.

Skills

Cannabis knowledge

Leadership

Communication

Organizational skills

Cash handling

Microsoft Suite

POS familiarity

Tools

Dutchie

METRC

POS systems

Job description

Good Day Farm is seeking a Lead to join our Kentucky dispensary leadership team. You will drive store performance, train staff, and ensure outstanding customer experiences across all touchpoints.

The role requires hands-on leadership, a passion for cannabis education, strong communication, and adeptness with POS systems and compliance. Travel to multiple locations may be required, and you will model the company values daily.