Cannabis Sales & Education Specialist

High Profile; Webberville (MI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

Short-term & Long-term Disability

401k

Company Paid Holidays

Company Swag

Employee Discount

Job summary

C3 Industries is seeking a Sales Associate for the High Profile Cannabis Shop in Webberville, MI. You will deliver exceptional customer service, drive sales through product recommendations, and maintain store standards in a fast-paced retail environment.

You will greet customers, verify IDs, assist with forms, handle online orders, and stay informed about cannabis products and regulations. This role requires occasional evenings, weekends, and holidays.

Qualifications

• 1+ years’ customer service experience.
• High school diploma or GED.
• Experience with POS systems and cash handling practices.
• Commitment to reaching Key Performance Indicators on a regular basis.
• Effective multi-tasker with demonstrated ability to prioritize tasks.
• Ability to work independently with little or no direct supervision.
• Demonstrate strong oral and written communication skills.
• Knowledge of state and local regulations is preferred.
• Ability to pass a background check and is 21 years of age or older.
• Willingness to work nights, weekends, and some holidays.
• Must be able to obtain and maintain required state licenses based on work location.

Responsibilities

• Provide the highest level of service to customers by making their experience the top priority.
• Meet or exceed sales targets and conversion rate goals as defined by store leadership.
• Greet customers upon entry and verify IDs.
• Assist new customers with questions on state required forms; updating information in system as needed.
• Ensure the waiting room is maintained and the sales floor is stocked.
• Educate customers on cannabis properties and product selection.
• Fill online orders quickly and accurately.
• Handle customer complaints professionally and escalate when needed.
• Maintain product, brand, and strain knowledge; stay updated on trends.
• Accurately use and maintain POS system.
• Follow cash handling policies and perform daily cash management and compliance reporting.
• Assist with inventory counts and audits.
• Collaborate with management to increase sales and foot traffic.
• Support compliance with dispensary policies including regulations and schedules.

Skills

Customer service

Sales

Cash handling

Communication

Flexible schedule

Education

High school diploma or GED

Tools

POS systems

Job description

C3 Industries is seeking a Sales Associate for the High Profile Cannabis Shop in Webberville, MI. You will deliver exceptional customer service, drive sales through product recommendations, and maintain store standards in a fast-paced retail environment.

You will greet customers, verify IDs, assist with forms, handle online orders, and stay informed about cannabis products and regulations. This role requires occasional evenings, weekends, and holidays.