Cannabis Retail Team Lead - Growth & Customer Impact

Fine fettle; Smyrna (GA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Paid time off

401(k) with employer match

Employee discount

Growth opportunities

Collaborative work environment

Job summary

Fine Fettle seeks a Retail Team Lead in Smyrna, GA to assist the General Manager with daily store operations and the customer experience. You will supervise staff on shift, manage cash procedures, and support product flow from back‑of‑house to the floor, ensuring a smooth, compliant operation.

Ideal candidates have a high school diploma, retail experience, and strong interpersonal skills. Spanish is a plus; must be available for evenings and weekends and comfortable with POS systems.

Qualifications

• High school diploma required.
• Retail experience preferred.
• Bilingual Spanish beneficial.
• Available for evenings and weekends.
• Experience with POS systems advantageous.
• Ability to pass a background check.
• Strong interpersonal and sales skills.

Responsibilities

• Provide excellent customer service to deliver a distinctive patient and customer experience.
• Assist patients and guests with product recommendations including dosing and administration.
• Lead cash handling from sales floor to back of house and manage cash procedures.
• Open and close procedures and processes.
• Support training and coaching for staff on SOPs.
• Conduct POS audits and ensure accurate transactions.
• Retrieve merchandise and support inventory management as needed.
• Coordinate with management to ensure smooth daily operations.

Skills

Customer service

Retail experience

Bilingual Spanish

Flexible schedule

Evening/weekend shifts

Cash handling

POS systems

Interpersonal skills

Sales ability

Detail oriented

Education

High school

Job description

Fine Fettle seeks a Retail Team Lead in Smyrna, GA to assist the General Manager with daily store operations and the customer experience. You will supervise staff on shift, manage cash procedures, and support product flow from back‑of‑house to the floor, ensuring a smooth, compliant operation.

Ideal candidates have a high school diploma, retail experience, and strong interpersonal skills. Spanish is a plus; must be available for evenings and weekends and comfortable with POS systems.