Cannabis Retail Hybrid Specialist — Customer & Ops

Renew Cannabis Co.; Norwalk (CT); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision, life ins.

Paid time off

401(k) retirement plan with employer

Employee discount

Friendly team environment

Job summary

Fine Fettle is seeking a highly motivated Dispensary Agent to support front-of-house and back-of-house operations in our retail cannabis dispensary. This hybrid role blends customer service, sales, and inventory management to ensure smooth daily operations and exceptional customer experiences.

Ideal candidates are reliable, coachable, and eager to learn; previous retail experience is preferred. You will handle sales, greeter duties, order entry, and inventory tasks while complying with state

Qualifications

• Must be 18+ years old per state licensing
• High school diploma required
• Retail experience preferred
• Customer-focused and reliable
• Able to pass background check

Responsibilities

• Serve as the primary point of contact for customers at the point of sale.
• Welcome customers and guide them to lines or resources.
• Process cannabis product orders and update POS.
• Prepare cannabis bags for fulfillment with accurate labeling.
• Move products between inventory vault and sales floor.
• Receive, record, and store deliveries ensuring compliance.

Skills

Customer service

Sales

Interpersonal skills

Attention to detail

Coachable

Verbal communication

Reliability

Bilingual Spanish

Teamwork

Education

High school diploma

Job description

Fine Fettle is seeking a highly motivated Dispensary Agent to support front-of-house and back-of-house operations in our retail cannabis dispensary. This hybrid role blends customer service, sales, and inventory management to ensure smooth daily operations and exceptional customer experiences.

Ideal candidates are reliable, coachable, and eager to learn; previous retail experience is preferred. You will handle sales, greeter duties, order entry, and inventory tasks while complying with state