Cannabis Retail Store Leader & Coach

Greenlight Dispensary; Columbia Township (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

Greenlight Dispensaries seeks a Lead Manager to drive performance and foster an inclusive store culture, delivering exceptional customer experiences across touchpoints. The role blends hands-on leadership with operational knowledge and a passion for cannabis education and service.

You will train staff, manage daily operations, and promote customer loyalty while ensuring compliance and inventory accuracy across locations.

Qualifications

• Demonstrated leadership of cannabis teams and training staff.
• Strong communication and customer-service focus with coaching experience.
• Experience with cash handling, POS systems, and inventory processes.
• Familiarity with METRC and compliance requirements in cannabis retail.

Responsibilities

• Lead daily store operations and cash management.
• Train staff, build daily huddles and zone charts, motivate the team.
• Promote exceptional customer experiences and loyalty programs.
• Oversee inventory management, audits, and reconciliation.
• Travel to multiple locations as needed.

Skills

Leadership

Training staff

Customer service

Cash handling

Inventory management

Dutchie POS

METRC

Communication

Tools

Dutchie POS

METRC

Job description

Greenlight Dispensaries seeks a Lead Manager to drive performance and foster an inclusive store culture, delivering exceptional customer experiences across touchpoints. The role blends hands-on leadership with operational knowledge and a passion for cannabis education and service.

You will train staff, manage daily operations, and promote customer loyalty while ensuring compliance and inventory accuracy across locations.