Dispensary General Manager: Culture, Ops & Growth Leader

Greenlight Dispensary; Columbia Township (MO); On-site; USD 70,000 - 110,000; Full time

Job summary

Greenlight Dispensaries seeks a results-driven General Manager to oversee dispensary operations, lead staff development, and drive sales while ensuring regulatory compliance. You will manage hiring, scheduling, payroll, and performance coaching, setting a positive culture aligned with company goals.

Responsibilities include leading inventory, compliance with METRC and POS systems, daily operations, and delivering an exceptional customer experience across all touchpoints.

Qualifications

• 2-5 years in a leadership role in retail, hospitality, service or cannabis industries.
• Experience in customer service.
• Cannabis industry experience preferred.

Responsibilities

• Lead staff training, hiring, scheduling, payroll, and performance reviews.
• Set and model company culture and goals for all team members.
• Drive revenue, expense management, product launches, customer service and operational excellence.
• Communicate goals and KPIs to staff daily, weekly, monthly and quarterly.
• Oversee inventory processes, compliance and METRC/pos workflows.
• Ensure consistent customer experiences and manage daily operations.

Skills

Staff leadership & management

Staff training & development

Payroll & scheduling

Education

Bachelor's Degree or equivalent

Tools

METRC

Dutchie POS

Microsoft Office

Job description

Greenlight Dispensaries seeks a results-driven General Manager to oversee dispensary operations, lead staff development, and drive sales while ensuring regulatory compliance. You will manage hiring, scheduling, payroll, and performance coaching, setting a positive culture aligned with company goals.

Responsibilities include leading inventory, compliance with METRC and POS systems, daily operations, and delivering an exceptional customer experience across all touchpoints.