Cannabis Retail Specialist: Patient Care & Education

Columbia Care; Lowell (MA); On-site; USD 19,000 - 27,000; Full time

Job summary

The Cannabist Company is seeking a Sales Associate in Lowell, MA to guide and educate patients with medical marijuana needs. You will help ensure patients receive the right medication for their condition, while handling sales and customer service.

Position offers full time hours, weekends included, with a pay of $16.50/hour. Prior retail and POS experience will be advantageous. This is a non-exempt, hourly role with opportunities to work with a range of Cannabist products.

Qualifications

• Must be at least 21 years of age.
• Two years of direct customer service experience required.
• Retail experience is a strong plus.
• Experience with Point-of-Sales systems.
• Understanding of Windows OS and Microsoft Outlook.

Responsibilities

• Confirm patient purchase limits before consultation with pharmacist.
• Provide exceptional customer care and promote positive relations.
• Respond to calls or emails for product information and training.
• Manage patient records in the MMJ database.
• Update databases as needed and fulfill customer orders.
• Promote and sell all gLeaf products.
• Maintain integrity and trust for Cannabist products.

Skills

Customer service

Strong communication

Tools

POS systems

Windows OS

Microsoft Outlook

Job description

The Cannabist Company is seeking a Sales Associate in Lowell, MA to guide and educate patients with medical marijuana needs. You will help ensure patients receive the right medication for their condition, while handling sales and customer service.

Position offers full time hours, weekends included, with a pay of $16.50/hour. Prior retail and POS experience will be advantageous. This is a non-exempt, hourly role with opportunities to work with a range of Cannabist products.