Cannabis Retail Associate: Patient Care & Sales (Part-Time)

Columbia Care; Lowell (MA); On-site; USD 19,000 - 27,000; Part time

Job summary

The Cannabist Company, formerly Columbia Care, is seeking a part-time Retail Associate in Lowell, MA to guide patients on cannabis needs, deliver exceptional customer care, and ensure correct product recommendations.

Responsibilities include handling intake paperwork, maintaining patient records, processing orders, and promoting products while adhering to company standards and state regulations. MED badge is required; weekends included.

Qualifications

• 1-3 years of experience in a retail operation, point of sale systems and Microsoft Office programs.
• Must be passionate about handling all aspects of a retail operation, compliance and inventory control.
• Excellent and effective consulting skills.
• Exceptional interpersonal skills, including listening.
• Excellent written and verbal communication in English.
• Ability to detail and consistently follow up instructions as outlined.
• Ability to organize and prioritize work.
• MED badge required.

Responsibilities

• Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in company databases for future reference.
• Confirms patient purchase limits prior to admission into the consultation area and dispensary.
• Provide exceptional Customer Care by promoting and maintaining positive customer relations.
• Respond to calls or emails from customers requesting product, training, and general information.
• Management of patient records through the use of state and company database.
• Maintenance and update of databases as needed.
• Fulfillment of customer orders.
• Responsible for the sales and promotion of all products.
• Build and maintain a high level of integrity and trust for specific products.

Skills

Retail POS systems

Microsoft Office

English communication

Education

MED badge

Tools

POS systems

Job description

The Cannabist Company, formerly Columbia Care, is seeking a part-time Retail Associate in Lowell, MA to guide patients on cannabis needs, deliver exceptional customer care, and ensure correct product recommendations.

Responsibilities include handling intake paperwork, maintaining patient records, processing orders, and promoting products while adhering to company standards and state regulations. MED badge is required; weekends included.