Cannabis Retail Sales Associate - Patient Guidance & POS

Columbia Care; Lowell (MA); On-site; USD 19,000 - 27,000; Full time

Job summary

The Cannabist Company, formerly known as Columbia Care, is actively seeking a Sales Associate in Lowell, MA. You will guide patients with medical marijuana needs, ensure correct medication selection, and promote gLeaf products. The role emphasizes exceptional customer service and accurate records management.

Full-time position, including weekends, with a pay rate of $16.50 per hour. Non-exempt under FLSA. Benefits and training opportunities are provided.

Qualifications

• Must be at least 21 years of age.
• Two years of direct customer service experience required.
• Retail experience a strong plus.
• Experience with POS systems and Windows/MS Outlook.

Responsibilities

• Confirm patient purchase limits prior to admission to the consultation area.
• Provide exceptional customer care by promoting and maintaining positive customer relations.
• Respond to calls or emails from customers requesting product, training, and general information.
• Management of patient records through the MMJ database.
• Maintenance and update of databases as needed.
• Fulfillment of customer orders.
• Responsible for the sales and promotion of all gLeaf products.
• Build and maintain a high level of integrity and trust for specific products.

Skills

Customer service

Retail experience

Communication

Tools

POS systems

Windows OS

Microsoft Outlook

Job description

The Cannabist Company, formerly known as Columbia Care, is actively seeking a Sales Associate in Lowell, MA. You will guide patients with medical marijuana needs, ensure correct medication selection, and promote gLeaf products. The role emphasizes exceptional customer service and accurate records management.

Full-time position, including weekends, with a pay rate of $16.50 per hour. Non-exempt under FLSA. Benefits and training opportunities are provided.