Cannabis Retail Specialist - Full-Time Benefits

The Cannabist Company; Lowell (AR); On-site; USD 19,000 - 27,000; Full time

Job summary

The Cannabist Company in Lowell, MA is seeking a Sales Associate to guide patients with medical marijuana needs, ensuring they receive the right medication for their condition. You will assist customers, process orders, and maintain accurate patient records using the MMJ database.

The role requires at least 2 years of customer service, familiarity with POS systems, and the ability to stand for long periods.

Qualifications

• Must be at least 21 years of age.
• Two years of direct customer service experience required.
• Retail experience a strong plus.
• Experience with Point-of-Sales systems.
• Understanding of Windows Operating System and Microsoft Outlook.

Responsibilities

• Confirms patient purchase limits prior to admission into the consultation area and informs the appropriate pharmacist of such limits.
• Provide Exceptional Customer Care by promoting and maintaining positive customer relations.
• Respond to calls or emails from customers requesting product, training, and general information.
• Management of patient records through the use of an MMJ database.
• Maintenance and update of databases as needed.
• Fulfillment of customer orders.
• Responsible for the sales and promotion of all gLeaf products.
• Build and maintain a high level of integrity and trust for specific products.

Skills

Customer service experience

Retail experience

POS systems

Windows OS

Microsoft Outlook

Tools

POS software

MS Windows

Microsoft Outlook

Job description

The Cannabist Company in Lowell, MA is seeking a Sales Associate to guide patients with medical marijuana needs, ensuring they receive the right medication for their condition. You will assist customers, process orders, and maintain accurate patient records using the MMJ database.

The role requires at least 2 years of customer service, familiarity with POS systems, and the ability to stand for long periods.