Cannabis Retail Operations Lead

NextGenEnergyJobs; Cincinnati, Northern (OH, KY); Hybrid; USD 36,000 - 52,000; Full time

Job summary

NextGenEnergyJobs in Cincinnati is seeking a dedicated store associate to support daily cannabis retail operations. You will maintain knowledge of products, assist customers, manage cash, and ensure accurate inventory while upholding safety and compliance standards.

The role emphasizes teamwork, professional appearance, and responsiveness to store leadership. A flexible schedule including weekends is required, with opportunities to contribute to vendor relations and store events.

Qualifications

• High School diploma or GED required.
• Associate or Bachelor degree preferred.
• Experience in biology, medicine, horticulture, or hospitality is a plus.
• Minimum 2 years in dispensary, call center, retail, or hospitality.
• Strong math, logic, and communication skills.
• Comfortable with high-volume cash handling and office software.
• Ability to work weekends and holidays.
• Able to lift up to 25 pounds and perform physical tasks.

Responsibilities

• Maintain understanding of cannabis forms, dosing, effects, and quality metrics.
• Maintain inventory levels and perform daily audits.
• Receive deliveries, build purchase orders, and maintain records.
• Develop relationships with vendors and assist with scheduling.
• Provide excellent customer service and handle concerns diplomatically.
• Ensure compliance with city and state regulations.

Skills

Customer service

Retail experience

Cash handling

Inventory management

Team collaboration

Professional appearance

Education

High school diploma or GED

Associate or Bachelor degree preferred

Tools

Excel

Microsoft Office

Job description

NextGenEnergyJobs in Cincinnati is seeking a dedicated store associate to support daily cannabis retail operations. You will maintain knowledge of products, assist customers, manage cash, and ensure accurate inventory while upholding safety and compliance standards.

The role emphasizes teamwork, professional appearance, and responsiveness to store leadership. A flexible schedule including weekends is required, with opportunities to contribute to vendor relations and store events.