Store Manager

FlowerHire; Cincinnati (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

FlowerHire partners with a well-known cannabis brand to hire a Retail General Manager for its Cincinnati, OH location. This high-impact role seeks an experienced retail operator who can build strong teams, deliver exceptional customer experiences, and drive sustained store performance.

The ideal candidate brings cannabis retail experience together with a background in high-volume traditional retail, focusing on people development, culture, discipline, and consistent customer experiences that

Qualifications

• Prior cannabis retail management experience is required.
• Experience managing a high-volume retail environment with significant team and sales responsibility.
• Strong track record of hiring, coaching and developing retail teams.
• Comfortable managing KPIs, sales, labor, inventory and store financials.
• Strong operational instincts and attention to detail.
• Customer-obsessed and able to lead by example on the floor.
• Understanding cannabis compliance and regulated retail requirements.

Responsibilities

• Lead day-to-day operations of a high-volume cannabis retail location.
• Recruit, develop, coach, and retain a high-performing team.
• Own store sales, KPIs, labor, inventory, and operations.
• Create a customer-first environment reflecting brand values.
• Ensure SOPs, compliance and operational standards are followed.
• Analyze performance and use data to identify growth opportunities.
• Partner with regional and corporate leadership on initiatives and promotions.
• Maintain inventory controls and minimize shrink and inefficiencies.
• Foster accountability, collaboration and continuous improvement.

Skills

Cannabis retail management

High-volume leadership

Team development

Customer experience focus

Operational discipline

Job description

We’re partnering with a well-known cannabis brand and retailer to hire a Retail General Manager for their Cincinnati, OH location. This is a high-impact leadership opportunity for an experienced retail operator who knows how to build strong teams, create an exceptional customer experience, and drive consistent store performance.

The ideal candidate brings proven cannabis retail experience along with a background in high-volume traditional retail. We’re looking for someone who understands that great retail is about more than hitting a sales number - it’s about developing people, creating a strong store culture, maintaining operational discipline, and delivering a customer experience that keeps people coming back.

What You’ll Own

• Lead all day-to-day operations of a high-volume cannabis retail location
• Recruit, develop, coach, and retain a high-performing team
• Own store sales, KPIs, labor, inventory, and operational performance
• Create a customer-first environment that reflects the brand and its values
• Ensure consistent execution of SOPs, compliance requirements, and operational standards
• Analyze store performance and use data to identify opportunities for growth
• Partner with regional and corporate leadership on initiatives, promotions, and business objectives
• Maintain strong inventory controls and minimize shrink, loss, and operational inefficiencies
• Build a culture of accountability, collaboration, and continuous improvement

What We’re Looking For

• Prior cannabis retail management experience is required
• Experience managing a high-volume retail environment, ideally with significant team and sales responsibility
• Strong track record of hiring, coaching, and developing retail teams
• Comfortable managing KPIs, sales performance, labor, inventory, and store-level financials
• Strong operational instincts and attention to detail
• Customer-obsessed with a genuine passion for creating memorable retail experiences
• Confident, hands-on leader who is comfortable being on the floor and leading by example
• Strong understanding of cannabis compliance and the unique operational requirements of regulated retail
• Ability to thrive in a fast-paced, growing environment

Why This Opportunity

This is an opportunity to join a recognized brand with an established retail presence and make a meaningful impact at the store level. We’re looking for a GM who brings the energy and customer focus of traditional high-volume retail, combined with the operational knowledge and cannabis experience needed to lead in a regulated environment.

Position: Retail General Manager

Experience: Cannabis retail management required