Cannabis Retail Leader in Training

Green Thumb Industries (GTI); Allentown (Lehigh County); On-site; USD 52,000 - 78,000; Full time

Job summary

Green Thumb Industries (GTI) seeks a Leader in Training to join the dispensary leadership team. The LIT role rotates through key functions to gain subject matter expertise in operations, experience, and people, with a fast track to growing into an Assistant General Manager.

You will supervise daily operations, support scheduling, training, and ensure compliant, customer-focused service across in-store, drive-thru, curbside, and delivery channels.

Qualifications

• At least three years of customer service or retail experience, with at least one year in a supervisory role.
• Cannabis experience preferred
• Inventory control experience preferred
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs
• Must have reliable, responsible and dependable attendance.
• Must be 21 years or older.
• Must pass any and all required background checks.
• Must possess a valid driver’s license or state ID.
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb
• Must have a solid understanding of the Cannabis laws, rules and regulations, and a passion to further their understanding and knowledge of the industry and the laws.
• Prior cannabis experience not required

Responsibilities

• Support management in overseeing the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.
• Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management.
• Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault.
• Actively participate in leading team members to effectively execute programs, initiatives, and regionalized in-store promotions.
• Demonstrate proper cash handling, including accurately processing payments, discount application, and cash maintenance, and oversee team member execution.
• Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences.
• Participate in “Leader On Duty” shifts to provide active supervision, team member recognition, and redirect behaviors to support the customer journey.
• Facilitate a seamless omni-channel customer experience and provide oversite to deliver consistency across in-store, drive-thru, curbside & delivery.
• Lead by example and motivate team members to deliver Loyalty goals.
• Complete and appropriately delegate assigned tasks during scheduled shifts. Ensure adequate sales floor coverage and zoning during shifts.

Skills

Customer service

Supervisory experience

Team leadership

Cash handling

Retail operations

Cannabis knowledge

Scheduling

Job description

Green Thumb Industries (GTI) seeks a Leader in Training to join the dispensary leadership team. The LIT role rotates through key functions to gain subject matter expertise in operations, experience, and people, with a fast track to growing into an Assistant General Manager.

You will supervise daily operations, support scheduling, training, and ensure compliant, customer-focused service across in-store, drive-thru, curbside, and delivery channels.