Cannabis Dispensary Specialist — Front & Back

Renew Cannabis Co.; Norwalk (CT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

401(k) matching

Employee discount

Growth opportunities

Job summary

Fine Fettle is seeking a Dispensary Agent to support both front-of-house and back-of-house operations in our retail cannabis dispensary. This hybrid role blends customer service, sales, and inventory management for a dynamic store.

The ideal candidate is enthusiastic, reliable, detail-oriented, and coachable, with strong interpersonal and sales skills. Evening and weekend availability is required; growth opportunities exist within the company.

Qualifications

• Must be 18 years of age or older per the requirement set by the Department of Consumer Protection
• High school diploma
• Retail experience is highly preferred
• Prior experience working in a fast paced, customer focused retail environment is advantageous
• Bilingual or proficiency in Spanish is beneficial
• Availability for evening and weekend shifts, including scheduled opening and closing shifts, is required.
• Knowledge about cannabis products, strains, and consumption methods is preferred
• Cannabis market experience is valuable but not required
• Ability to meet and maintain all applicable state-mandated licensing requirements as a condition of employment
• Ability to pass a Federal Background Check with no felony convictions

Responsibilities

• Serve as the primary point of contact for customers at the point of sale.
• Provide education about products and deliver a 5-star customer experience.
• Execute sales transactions efficiently and accurately.
• Welcome customers and patients to the dispensary and direct them to the appropriate lines or resources.
• Communicate front-of-house updates or issues to the Front Desk Manager and General Manager.
• Scan and process filled bags of cannabis products into the POS software for customer pickup.
• Prepare cannabis bags for fulfillment, ensuring accurate labeling and documentation.
• Transport products between the inventory vault and the sales floor to support sales operations.
• Coordinate with Leads and Management to manage the flow of product in response to customer and operational needs.
• Organize and maintain the vault to ensure compliance, operational efficiency, and inventory accuracy.
• Input and verify data in the POS and inventory management software systems.
• Receive, record, and store cannabis deliveries, ensuring proper documentation and compliance.

Skills

Interpersonal skills

Sales abilities

Customer service

Attention to detail

Coachable and adaptable

Verbal communication

Reliability

Education

High school diploma

Tools

POS software

Job description

Fine Fettle is seeking a Dispensary Agent to support both front-of-house and back-of-house operations in our retail cannabis dispensary. This hybrid role blends customer service, sales, and inventory management for a dynamic store.

The ideal candidate is enthusiastic, reliable, detail-oriented, and coachable, with strong interpersonal and sales skills. Evening and weekend availability is required; growth opportunities exist within the company.