Cannabis Retail GM — Lead Store Growth & Team

Native Roots; Grand Junction (CO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Bonus eligible

Paid time off (PTO)

Health insurance

Dental insurance

Vision insurance

Life insurance

LTD

Critical illness insurance

Retirement plan

Wage access (ZayZoon)

Job summary

Native Roots in Grand Junction, CO is seeking a General Manager to oversee day-to-day operations, drive sales, and lead a team of hourly staff at our retail location. You will collaborate with the District Manager to implement store strategies that deliver excellent customer service and operational performance.

The role requires supervisory experience, MED badge, and a strong background in cannabis retail. You will manage inventory, training, scheduling, compliance, and budgeting to ensure a

Qualifications

• 6 years of customer service and/or sales experience.
• 2 years management or supervisory experience.
• High school diploma, GED, or equivalent experience.
• Must hold or obtain a valid Colorado MED Employee Badge.
• Excellent verbal communication skills.
• Excellent customer service skills.
• Excellent critical thinking and problem-solving skills.
• Proficiency in using retail POS and loyalty systems.
• Proficiency with Google Suite and Microsoft Office (Gmail, Calendar, Docs/Sheets, Word, Excel).
• Knowledge of METRC and MED regulations.

Responsibilities

• Manages all recreational and medical cannabis sales operations and personnel within their retail location(s).
• Coaches and motivates the store team in alignment with objectives and initiatives.
• Manages store opening and closing procedures.
• Builds customer relationships and loyalty; enhances brand awareness.
• Trains staff on sales processes and customer service standards.
• Escalation point for customer communication and guidance including complaints.
• Performs daily cash verifications and recordings.
• Manages delivery, transfers, and inventory processes.
• Oversees store inventory with supply chain input to ensure stock.
• Manages workforce, scheduling, training, mentoring, and performance evaluations.
• Ensures compliance with internal policies and local/state regulations.
• Maintains store budget and reports performance against it.
• Ensures store cleanliness and organization; handles product/stock organization.
• Performs other duties as assigned.

Skills

Customer service

Sales experience

Leadership

Communication

Problem solving

POS systems

Google Suite

Microsoft Office

METRC

Cannabis knowledge

Education

High school diploma

Tools

MED regulations

Inventory management software

Job description

Native Roots in Grand Junction, CO is seeking a General Manager to oversee day-to-day operations, drive sales, and lead a team of hourly staff at our retail location. You will collaborate with the District Manager to implement store strategies that deliver excellent customer service and operational performance.

The role requires supervisory experience, MED badge, and a strong background in cannabis retail. You will manage inventory, training, scheduling, compliance, and budgeting to ensure a