Cannabis Retail GM: Lead, Optimize & Comply

The Collective; Torrington (CT); Sur place; USD 85 000 - 110 000; Plein temps

Résumé du poste

Higher Collective in Torrington, CT is seeking an experienced General Manager to lead our cannabis retail location. This on-site, full-time role directs store operations, staffing, compliance, and customer experience to achieve strong performance.

You will oversee Budtenders and Team Leads, manage scheduling, and ensure adherence to regulatory standards in a fast-paced environment. Prior cannabis retail exposure is a plus.

Qualifications

• 3+ years of retail management experience preferred.
• General Manager or comparable leadership experience strongly preferred.
• Cannabis retail experience is a plus, but operations in a regulated environment also considered.

Responsabilités

• Lead the Torrington location's day-to-day operation and performance.
• Provide visible leadership to Team Leads, Budtenders, and store staff; set clear expectations and accountability.
• Manage staffing, scheduling, recruitment, onboarding, and development of store employees.
• Maintain strict Connecticut cannabis compliance and company policies and procedures.
• Monitor sales, customer traffic, labor, inventory, and drive store performance improvements.
• Deliver knowledgeable, professional customer service and resolve escalated concerns.
• Manage inventory controls, cash, keys, and access to company assets.

Connaissances

Retail management

Team leadership

Operational compliance

Staff scheduling

Customer service

Outils

POS system

Scheduling software

Description du poste

Higher Collective in Torrington, CT is seeking an experienced General Manager to lead our cannabis retail location. This on-site, full-time role directs store operations, staffing, compliance, and customer experience to achieve strong performance.

You will oversee Budtenders and Team Leads, manage scheduling, and ensure adherence to regulatory standards in a fast-paced environment. Prior cannabis retail exposure is a plus.