Cannabis Retail General Manager | On-Site Leader

Eastbound Collective; Torrington (CT); On-site; USD 70,000 - 110,000; Full time

Job summary

Higher Collective in Torrington, CT is seeking an experienced General Manager to lead our cannabis retail location. This hands-on role oversees daily operations, staff leadership, compliance, and customer experience.

You will manage scheduling, recruiting, training, inventory controls, and performance metrics while ensuring adherence to state regulations and company policies in a fast-paced environment. The successful candidate will drive store performance, uphold professional standards, and

Qualifications

• 3+ years of retail management experience.
• General Manager or equivalent leadership experience preferred.
• Cannabis retail experience is a plus; experience in a highly regulated environment is favorable.
• Demonstrated experience managing employees, schedules, performance, and daily operations.
• Strong leadership, communication, conflict-resolution, and problem-solving skills.
• Ability to maintain professional and respectful workplace while holding employees accountable.

Responsibilities

• Lead the Store: oversee day-to-day operation and performance of the Torrington location.
• Manage Staffing & Scheduling: develop employee schedules, coverage, and hiring with HR.
• Own Compliance: maintain strict Connecticut cannabis regulations and company policies.
• Drive Store Performance: monitor sales, traffic, labor, inventory, and KPIs.
• Deliver a Strong Customer Experience: ensure knowledgeable, professional service.
• Manage Inventory & Store Controls: receive, store, track, transfer, and reconcile inventory.
• Communicate & Follow Through: keep Director of Operations informed and document key matters.

Skills

Retail management

Team leadership

Staffing & scheduling

Regulatory compliance

Accountability & performance

Job description

Higher Collective in Torrington, CT is seeking an experienced General Manager to lead our cannabis retail location. This hands-on role oversees daily operations, staff leadership, compliance, and customer experience.

You will manage scheduling, recruiting, training, inventory controls, and performance metrics while ensuring adherence to state regulations and company policies in a fast-paced environment. The successful candidate will drive store performance, uphold professional standards, and