Cannabis Retail General Manager: Lead Sales & Team

Native Roots; Grand Junction (CO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Bonus Eligible

PTO starting at 2.5 weeks/year

Health, dental, vision, life, LTD, etc

Retirement plans after 6 months

ZayZoon wages-on-demand

Job summary

Native Roots is seeking a General Manager to lead daily operations of our Grand Junction store, driving sales, service, and operational performance. You will manage a team of hourly staff, implement store strategies with the District Manager, and ensure compliance with MED and state regulations.

You will coach, train, and develop team members, oversee cash handling, inventory, and customer relations, and report performance against budget.

Qualifications

• 6+ years in customer service or sales.
• 2+ years of management or supervisory experience.
• Valid Colorado MED Employee Badge.
• Excellent verbal communication skills.
• Excellent customer service skills.
• Proficiency in using retail POS and loyalty systems.
• Proficiency using Google Suite and/or Microsoft Office.
• Knowledge of METRC.
• Knowledge of local and state cannabis laws including MED regulations.

Responsibilities

• Manages all recreational and medical cannabis sales operations and personnel at the store.
• Coaches and motivates the store team to achieve retail objectives.
• Oversees store opening and closing procedures.
• Builds customer relationships and brand loyalty in stores managed.
• Trains staff on sales processes and customer service standards.
• Responds to customer complaints and provides guidance.
• Performs daily cash verifications and recordings.
• Manages store delivery, transfers, and inventory processes.
• Monitors inventory with input from supply chain team to ensure stock.
• Manages hiring, onboarding, scheduling, training, and performance reviews.
• Ensures compliance with internal policies and local/state regulations.
• Manages store budget and reports on performance vs. budget.
• Maintains store cleanliness and organization.
• Performs other duties as assigned.

Skills

Customer service

Sales experience

Management

Verbal communication

Critical thinking

Problem-solving

POS systems

Google Suite

Microsoft Office

METRC

Cannabis regulations

Education

High school diploma

Tools

Retail POS systems

METRC

G Suite

Microsoft Office

Job description

Native Roots is seeking a General Manager to lead daily operations of our Grand Junction store, driving sales, service, and operational performance. You will manage a team of hourly staff, implement store strategies with the District Manager, and ensure compliance with MED and state regulations.

You will coach, train, and develop team members, oversee cash handling, inventory, and customer relations, and report performance against budget.