Dispensary General Manager: Lead Growth & Experience

Renew Cannabis Co.; Northern, New York (KY, NY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Renew Cannabis Co. is seeking a General Manager to lead day-to-day operations at the retail level, drive sales, and foster a positive, growth-oriented work environment.

You will hire, onboard, schedule, manage cash handling, inventory, and regulatory compliance while developing customer service skills across staff to strengthen client relationships and brand loyalty. The role emphasizes strong leadership, mentorship, and process improvements to promote company growth and an inviting store

Qualifications

• Experience leading a retail team in a customer-facing environment.
• Strong knowledge of retail operations, scheduling, and customer engagement.
• Familiarity with budgeting, P&L, and regulatory compliance.

Responsibilities

• Hire and train a passionate staff through mentorship and development.
• Improve processes to promote growth of the company.
• Budget operating costs and P&L responsibilities.
• Use of software tracking systems.
• Oversee inventory and vendor relations.
• Cash handling.
• Handle customer and employee concerns.
• Familiarity with product knowledge and recommendations.
• Maintain the facility.
• Create an inviting environment to gain new customers and increase returning clientele.
• Provide support with multiple employee initiatives and team building.
• Create systems for a smooth running store that upholds regulations.

Skills

Leadership

Customer service

Operations management

Staff development

Budgeting & P&L

Cash handling

Inventory management

Vendor relations

Hiring & onboarding

Regulatory compliance

Tools

POS systems

Inventory software

Job description

Renew Cannabis Co. is seeking a General Manager to lead day-to-day operations at the retail level, drive sales, and foster a positive, growth-oriented work environment.

You will hire, onboard, schedule, manage cash handling, inventory, and regulatory compliance while developing customer service skills across staff to strengthen client relationships and brand loyalty. The role emphasizes strong leadership, mentorship, and process improvements to promote company growth and an inviting store