Cannabis Retail Floor Lead - Service & Compliance

Stash Ventures LLC; Big Rapids (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Stash Ventures LLC is seeking a Floor Lead to support staff and customers in navigating cannabis retail processes and transactions. The role emphasizes building strong relationships, knowledge of store inventory, and confident communication to meet customers' needs and wants.

The Floor Lead will work as part of a team, maintain timely shifts, and ensure adherence to Cannabis Regulatory Agency (CRA) rules relevant to Michigan. Prior retail experience and a high school diploma are preferred.

Qualifications

• Retail experience is required.
• Strong analytical and problem-solving skills.
• Excellent communication abilities, both written and spoken.
• Exceptional customer service standards are expected.
• Familiarity with retail operations and cash handling.

Responsibilities

• Assist employees and customers through compliance procedures and cash/debit transactions.
• Help manage daily operations and ensure excellent customer service.

Skills

Teamwork

Analytical thinking

Effective communication

Exceptional customer service

Retail experience

Education

High School Diploma or equivalent

Job description

Stash Ventures LLC is seeking a Floor Lead to support staff and customers in navigating cannabis retail processes and transactions. The role emphasizes building strong relationships, knowledge of store inventory, and confident communication to meet customers' needs and wants.

The Floor Lead will work as part of a team, maintain timely shifts, and ensure adherence to Cannabis Regulatory Agency (CRA) rules relevant to Michigan. Prior retail experience and a high school diploma are preferred.