Cannabis Retail Experience Specialist

Firelands Scientific/The Landing Dispensary; Athens (OH); On-site; USD 19,000 - 28,000; Part time

Job summary

Firelands Scientific/The Landing Dispensary in Athens, OH seeks a part-time Customer Experience Representative to assist guests in selecting cannabis products, delivering high-level hospitality, and providing consultative recommendations. You will report to the General Manager and represent a brand committed to compliance, product knowledge, and exceptional service in a retail environment.

The role emphasizes friendly, upbeat engagement with guests, accurate cash handling, ID verification, and

Qualifications

• High School Diploma or equivalent.
• Recent hospitality and/or retail experience required.
• Knowledge of Firelands Scientific policies and goals.
• Ability to learn cannabinoids and the endocannabinoid system.
• Strong written and verbal communication across audiences.
• Proficiency with POS and basic computer tasks.

Responsibilities

• Assist guests in selecting products and provide consultative service.
• Follow sales policies to ensure customer satisfaction.
• Verify IDs and paperwork for compliance and security.
• Maintain POS accuracy and timely data entry.
• Keep the store clean, organized and compliant with standards.
• Support deliveries and maintain visitor logs as needed.
• Communicate issues to management and collaborate with staff.

Skills

Hospitality

Retail experience

Customer service

Communication

Education

High School Diploma or equivalent

Job description

Firelands Scientific/The Landing Dispensary in Athens, OH seeks a part-time Customer Experience Representative to assist guests in selecting cannabis products, delivering high-level hospitality, and providing consultative recommendations. You will report to the General Manager and represent a brand committed to compliance, product knowledge, and exceptional service in a retail environment.

The role emphasizes friendly, upbeat engagement with guests, accurate cash handling, ID verification, and