Cannabis Retail Data Entry & Call Center Pro

Good Day Farm; Little Rock (AR); Hybride; USD 32 000 - 42 000; Plein temps

Résumé du poste

Good Day Farm is seeking a Data Entry/Call Center Tech to support dispensaries with patient profile creation and maintenance. You will ensure data integrity, onboarding, and regulatory compliance while delivering friendly, phone-based customer service.

The role involves handling a high-volume call queue, documenting interactions, and collaborating with in-store teams to resolve data discrepancies. A patient-focused, professional demeanor is essential.

Qualifications

• Accurate data entry with minimal errors.
• Independent work in computer-heavy role.
• Excellent written and verbal communication.

Responsabilités

• Enter and maintain patient information in retail systems per state regulations.
• Create and update patient profiles in Dutchie, METRC, and Updox.
• Verify patient recommendations and contact patients for next steps.
• Collaborate with dispensary teams to resolve data discrepancies.
• Maintain confidentiality of patient information.
• Respond to patient inquiries via phone or email.
• Ensure data integrity and compliance with regulations.
• Handle high-volume call center style queue professionally.

Connaissances

Detail oriented

Independent work

Strong communication

Data entry accuracy

Phone support

Remote work readiness

Formation

High school diploma

Outils

Updox

Dutchie

METRC

Description du poste

Good Day Farm is seeking a Data Entry/Call Center Tech to support dispensaries with patient profile creation and maintenance. You will ensure data integrity, onboarding, and regulatory compliance while delivering friendly, phone-based customer service.

The role involves handling a high-volume call queue, documenting interactions, and collaborating with in-store teams to resolve data discrepancies. A patient-focused, professional demeanor is essential.