Cannabis Retail Concierge & Experience Specialist

GOEBEL FIXTURE COMPANY; Berea (OH); On-site; USD 19,000 - 28,000; Part time

Job summary

Firelands Scientific is seeking a part-time Customer Experience Representative to assist guests with cannabis product selections in a friendly, consultative manner. You will report to the General Manager and ensure compliance with all rules and regulations while delivering exceptional hospitality.

Candidates should have hospitality or retail experience, strong communication skills, and the ability to learn about cannabinoids. A High School Diploma or equivalent is required.

Qualifications

• Prior hospitality and/or retail experience.
• Knowledge of store product lines and customer needs.
• Excellent verbal and written communication abilities.
• Ability to follow policies and handle cash accurately.

Responsibilities

• Assist guests in selecting cannabis products based on needs.
• Provide friendly, consultative service and hospitality to every guest.
• Verify IDs and paperwork per state regulations; maintain POS accuracy.
• Maintain store cleanliness and organized records; support management.
• Communicate issues to management and assist with daily operations.

Skills

Hospitality experience

Retail experience

Customer service

Communication skills

Education

High School Diploma or equivalent

Job description

Firelands Scientific is seeking a part-time Customer Experience Representative to assist guests with cannabis product selections in a friendly, consultative manner. You will report to the General Manager and ensure compliance with all rules and regulations while delivering exceptional hospitality.

Candidates should have hospitality or retail experience, strong communication skills, and the ability to learn about cannabinoids. A High School Diploma or equivalent is required.