Cannabis Retail Associate: Customer Experience & Sales

GOEBEL FIXTURE COMPANY; New Haven (CT); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Paid time off

401K with company match

Employee discounts

Free swag

Job summary

Insa Cannabis in New Haven, CT is hiring a Retail Associate to engage customers, drive sales, and ensure regulatory compliance. You will learn product options, assist with transactions, and keep the store stocked and organized.

Ideal candidates bring 21+ years of age, a high school diploma or GED, and customer service experience. The role includes evenings, weekends, and holidays with a strong emphasis on teamwork and safety.

Qualifications

• Must be at least 21 years of age.
• High school diploma or GED required.
• Previous retail, hospitality, and/or customer service experience preferred.
• Basic computer skills required; POS software and cash management experience preferred.
• Must have reliable transportation.
• Must be able to pass a background check in accordance with state regulations.
• Dependability & Flexibility
• Positive, Productive, Cooperative, and Encourages Teamwork
• Interpersonal Communication
• Results Focused

Responsibilities

• Provide friendly, knowledgeable, and compassionate customer service.
• Educate customers on the brand, product options, and regulatory compliance.
• Process transactions accurately and efficiently using a computerized system.
• Contribute to meeting the company’s sales goals by following Insa sales standards.
• Perform order fulfillment and restocking as needed.
• Protect the stability and reputation of the stores by complying with state regulations and company policies and follow operational procedures as outlined.
• Authorize facility access for employees, customers, and visitors by checking IDs, providing escorts, and completing and retaining applicable records.
• Accommodate a flexible schedule, including nights, weekends, and holidays.
• Maintain a clean and safe work area; follow safety procedures and PPE usage.
• Behave in a positive, productive, cooperative manner and encourage teamwork.
• Perform other duties as assigned

Skills

Customer service

POS experience

Cash handling

Teamwork

Dependability

Interpersonal communication

Results oriented

Education

High school diploma or GED

Tools

POS software

Job description

Insa Cannabis in New Haven, CT is hiring a Retail Associate to engage customers, drive sales, and ensure regulatory compliance. You will learn product options, assist with transactions, and keep the store stocked and organized.

Ideal candidates bring 21+ years of age, a high school diploma or GED, and customer service experience. The role includes evenings, weekends, and holidays with a strong emphasis on teamwork and safety.