Cannabis Retail Assistant Store Manager - Sales & Ops

Renew Cannabis Co.; Rockville (MD); Hybrid; USD 28,000 - 39,000; Full time

Job summary

The Cannabist Company in Rockville, MD, is hiring an Assistant Store Manager to support the Store Manager and lead day-to-day operations, staff supervision, and customer engagement. You will drive sales, ensure regulatory compliance, and uphold brand standards in a fast-paced retail cannabis environment.

Responsibilities include supervising staff, optimizing inventory, and delivering an exceptional customer experience while educating guests on products and safety.

Qualifications

• All applicants must be at least 21 years of age.
• At least 1 year of retail management or supervisory experience.
• Excellent communication and leadership skills with the ability to build and manage teams.
• Detail oriented, organized, and able to multitask in a fast-paced environment.
• Strong business acumen and understanding of how to measure success through KPIs and financial targets.
• Experience and strong attention to detail in cash handling and POS operations.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Current MED badge or ability to attain one prior to starting.
• Cannabis Industry experience a strong plus.

Responsibilities

• Monitor sales performance and identify opportunities to drive revenue.
• Supervise the operation of the store and team members, task delegation, and scheduling of team members.
• Ensure all transactions and operations comply with local, state, and company regulations.
• Support all aspects of inventory management to ensure compliance with local, state, and company regulations, including but not limited to ensuring inventory movement is properly documented; conduct regular audits; support month/quarter/year-end inventory processes.
• Monitor inventory levels and assist with receiving, tracking, and reconciling deliveries and lead inventory counts.
• Investigate and resolve inventory discrepancies in a timely manner in collaboration with Store Manager.
• Support all people leadership activities including, but not limited to, performance management, payroll & planning, recruiting & hiring, training & onboarding.
• Lead by example in curating an exceptional customer experience, including performing guest transactions, and educating customers and employees on cannabis products, usage methods, and safety.
• Manage and respond to escalated customer issues as needed.
• Maintain knowledge of all computer and technology systems and software.

Skills

Retail management

Leadership

Communication

Multitasking

Scheduling

Customer service

Team management

Cash handling

Tools

POS systems

Job description

The Cannabist Company in Rockville, MD, is hiring an Assistant Store Manager to support the Store Manager and lead day-to-day operations, staff supervision, and customer engagement. You will drive sales, ensure regulatory compliance, and uphold brand standards in a fast-paced retail cannabis environment.

Responsibilities include supervising staff, optimizing inventory, and delivering an exceptional customer experience while educating guests on products and safety.