Cannabis Retail Assistant Manager: Lead & Coach Ops

Terrabis; Grayville (IL); On-site; USD 50,000 - 55,000; Full time

Job summary

Terrabis, a leading cannabis company, is seeking a Retail Assistant Manager to support the General Manager and lead a dynamic team. The role focuses on employee development, exceptional customer service, and operational excellence in a fast-paced retail environment.

You will drive sales through product education, maintain compliance with industry regulations, manage inventory and the POS system, and coach Terrabis Leads to enhance their skills while ensuring a smooth, compliant customer

Qualifications

• Bachelor's degree preferred.
• Cannabis experience preferred.
• 2+ years supervisory or management experience in a retail setting.

Responsibilities

• Support the General Manager in leading and fostering a culture focused on employee development and customer service.
• Drive sales through product education and cannabis industry knowledge.
• Build teams aligned with our mission and goals.
• Develop and coach Terrabis Leads to elevate their skills.
• Set clear expectations and manage performance for accountability.
• Assist with team scheduling and dispensary staffing.
• Monitor and maintain inventory levels and communicate actions to the General Manager.
• Ensure store operations run smoothly and in compliance with rules and regulations.
• Oversee store cleanliness, restrooms, patient areas, and break room.
• Accurately handle cash and apply discounts when applicable.
• Verify proper paperwork, documentation, and patient IDs.
• Maintain and use the POS system effectively at all stations.
• Ensure opening/closing checklists are completed on time.
• Assist in inventory deliveries, cycle counts, and order accuracy.
• Investigate product discrepancies and uphold a culture of compliance.
• Perform other duties as assigned by the General Manager.

Skills

Supervisory experience

Retail leadership

Inventory control

Customer service

Communication

Cash handling

Education

Bachelor's degree preferred

Tools

POS system

Office software

Job description

Terrabis, a leading cannabis company, is seeking a Retail Assistant Manager to support the General Manager and lead a dynamic team. The role focuses on employee development, exceptional customer service, and operational excellence in a fast-paced retail environment.

You will drive sales through product education, maintain compliance with industry regulations, manage inventory and the POS system, and coach Terrabis Leads to enhance their skills while ensuring a smooth, compliant customer