Cannabis Patient Care Specialist

Renew Cannabis Co.; Cincinnati (OH); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Tips of $5–$7/hour

Job summary

Jushi Holdings Inc. in Cincinnati, OH is seeking a Customer Care Consultant to deliver exceptional customer and patient service, primarily over the phone, while educating clients about products and policies.

The role requires a High School diploma or GED, with a preference for an Associate or Bachelor's degree. Strong computer and language skills are essential, with Spanish bilingual ability a plus. Onsite position with full-time hours and competitive pay plus tips.

Qualifications

• High School diploma or GED required.
• Associate or Bachelor's degree in any field preferred.
• Excellent computer, language and reasoning skills.
• Bilingual in Spanish preferred.
• Excellent multi-tasking skills over the phone.

Responsibilities

• Deliver exceptional customer and patient service telephonically while educating clients.
• Lead tours of sales floor and make product recommendations based on research.
• Maintain knowledge of patient benefits, discounts and promotions to encourage memberships.
• Operate a POS system and handle cash drawer accurately.
• Ensure store cleanliness, compliance and teamwork to meet goals.

Skills

Customer service

Multitasking

Phone communication

Bilingual Spanish

Education

High School diploma or GED

Associate or Bachelor's degree preferred

Tools

POS system

Computer literacy

Job description

Jushi Holdings Inc. in Cincinnati, OH is seeking a Customer Care Consultant to deliver exceptional customer and patient service, primarily over the phone, while educating clients about products and policies.

The role requires a High School diploma or GED, with a preference for an Associate or Bachelor's degree. Strong computer and language skills are essential, with Spanish bilingual ability a plus. Onsite position with full-time hours and competitive pay plus tips.