Cannabis Education & Customer Care Specialist

Renew Cannabis Co.; Orlando (FL); Presencial; USD 17.000 - 24.000; Jornada completa

Descripción de la vacante

Renew Cannabis Co. in Orlando is seeking a Cannabis Advisor to deliver exceptional customer service and educational consulting. The role involves assisting customers, managing patient records in some cases, and ensuring accurate online order fulfillment.

The position pays $15/hour plus tips, with weekly pay. The ideal candidate is 21+, has 1–2 years of retail or hospitality experience, and is eager to learn about cannabinoids, terpenes, and product applications while complying with state

Formación

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsabilidades

• Possess a positive attitude while greeting customers and patients.
• Be an advocate of cannabis customer care.
• Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
• Build rapport with regular patients/customers to promote repeat business.
• Work well with others in a fast-paced, dynamic retail environment.
• Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).
• Be open to continued, on-going cannabis education and training.
• Provide support to managers and other Cannabis Advisors as needed.
• Maintain a clean, organize, and sanitize workstation/store front.
• Ensure accuracy of online orders before pick-up.
• Understand and apply detailed compliance regulations as required by local and state laws.
• Stock, merchandise, and replenish displays of regulated and unregulated inventory.
• Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available.
• Responsible for other duties as assigned

Conocimientos

Retail experience

Customer service

Cannabis knowledge

Educación

High School Diploma

Descripción del empleo

Renew Cannabis Co. in Orlando is seeking a Cannabis Advisor to deliver exceptional customer service and educational consulting. The role involves assisting customers, managing patient records in some cases, and ensuring accurate online order fulfillment.

The position pays $15/hour plus tips, with weekly pay. The ideal candidate is 21+, has 1–2 years of retail or hospitality experience, and is eager to learn about cannabinoids, terpenes, and product applications while complying with state