Cannabis Dispensary Wellness Concierge

Green Thumb; Silver Spring (MD); On-site; USD 20,000 - 29,000; Full time

Job summary

Green Thumb in Silver Spring, MD is seeking a friendly Personal Care Specialist to assist patients and customers in a welcoming, retail setting. You will guide shoppers through product options, explain consumption methods, and ensure accurate orders and safe use.

The role emphasizes compliant handling of cannabis products, attentive customer service, and teamwork with store staff. Previous cannabis experience is not required, but reliability, flexibility to work varied shifts, and a clean

Qualifications

• Minimum 1 year of customer service experience, retail preferred.
• Able to work varied shifts including mornings, days, nights, weekends.
• Must be 21 or older and pass background checks for cannabis employment.

Responsibilities

• Assist patients and customers in a customer-facing, intimate retail environment.
• Educate on products, methods of consumption, and safety as part of patient interaction.
• Utilize product knowledge to recommend safe, effective regimens.
• Support management to ensure store operations run smoothly and in compliance with regulations.
• Verify deliveries for accuracy and maintain stocked sales floor.
• Maintain security measures and safety compliance.

Skills

Customer service

Retail experience

POS systems

Communication

HIPAA awareness

Professionalism

Education

High school diploma or equivalent

Tools

POS systems

Computer literacy

Inventory scanning

Job description

Green Thumb in Silver Spring, MD is seeking a friendly Personal Care Specialist to assist patients and customers in a welcoming, retail setting. You will guide shoppers through product options, explain consumption methods, and ensure accurate orders and safe use.

The role emphasizes compliant handling of cannabis products, attentive customer service, and teamwork with store staff. Previous cannabis experience is not required, but reliability, flexibility to work varied shifts, and a clean