Cannabis Dispensary Technician: Patient Experience

AYR Wellness, Inc.; Goshen Township (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

AYR Wellness, Inc. in Ohio seeks a Dispensary Technician to deliver an extraordinary patient experience. You will greet patients, explain product benefits, and process transactions with accuracy in a fast-paced retail setting.

This role emphasizes cash handling, confidentiality, and teamwork. 21+ age requirement and background checks are standard; cannabis retail experience is a plus.

Qualifications

• High school diploma or GED required.
• 1-3 years’ experience in retail or customer service; cannabis experience is a plus.
• Ability to pass all background checks.
• Must be 21 years of age or older.

Responsibilities

• Provides knowledge and guidance to patients, explaining benefits of premium cannabis products.
• Ensures patient questions are resolved quickly; communicates requests to management.
• Oversees patient intake, maintains records, and protects confidentiality.

Skills

Customer service

Cash handling

Communication

Problem solving

Attendance

Adaptability

Education

High school diploma / GED

Tools

POS system

Inventory control systems

Job description

AYR Wellness, Inc. in Ohio seeks a Dispensary Technician to deliver an extraordinary patient experience. You will greet patients, explain product benefits, and process transactions with accuracy in a fast-paced retail setting.

This role emphasizes cash handling, confidentiality, and teamwork. 21+ age requirement and background checks are standard; cannabis retail experience is a plus.