Cannabis Dispensary Specialist

Canopy USA; Wickliffe (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) plan

Paid Time Off

Disability Insurance

Employee Assistance Program

Life Insurance

Pet Insurance

FSA and HSA available

Paid parental leave

Job summary

Greenleaf Apothecaries, a Canopy USA subsidiary, seeks a Dispensary Associate to greet customers, educate on products, and support daily store operations in a fast-paced retail environment.

You will handle in-person and phone inquiries, assist with inventory, and help with cash management while upholding state regulations and company policies. A strong service mindset and teamwork are essential, with benefits including medical, dental, vision, and more.

Qualifications

• Proficient verbal and written communication skills.
• Dependable team player with availability for 2-3 Saturdays per month.
• Experience in a fast paced customer service role preferred.
• Medical Marijuana knowledge a plus.

Responsibilities

• Provide excellent customer service in person and by phone.
• Accurately process POS transactions and verify order accuracy.
• Resolve inquiries professionally and diffuse stressful situations.
• Perform end-of-day POS closing procedures and report variances.
• Comply with SOPs, state regulations, and patient confidentiality.
• Maintain clean, organized work area and assist with sanitization.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Team player

Customer service

Tools

POS software

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Greenleaf Apothecaries, a Canopy USA subsidiary, seeks a Dispensary Associate to greet customers, educate on products, and support daily store operations in a fast-paced retail environment.

You will handle in-person and phone inquiries, assist with inventory, and help with cash management while upholding state regulations and company policies. A strong service mindset and teamwork are essential, with benefits including medical, dental, vision, and more.