Cannabis Dispensary Sales Specialist

Highprofilecannabis; London (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life Insurance

401k

Job summary

C3 Industries is seeking a Sales Associate for its High Profile Cannabis Shop operations in the London, KY area. This role emphasizes delivering exceptional service, using product knowledge to upsell, and maintaining store standards.

You will be responsible for greeting customers, verifying IDs, processing orders, and staying compliant with state regulations while contributing to store growth and a positive customer experience.

Qualifications

• 1+ years of customer service experience.
• High school diploma or GED.
• Experience with POS systems and cash handling practices.
• Commitment to reaching KPIs regularly.
• Effective multi-tasker with ability to prioritize tasks.
• Ability to work independently with little supervision.
• Strong oral and written communication skills."
• Knowledge of state and local regulations is preferred.
• Must be 21 years or older and able to pass a background check.
• Willingness to work nights, weekends, and some holidays.
• Must obtain and maintain required state licenses based on work location.

Responsibilities

• Provide the highest level of service to customers by making their experience the top priority.
• Meet or exceed individual sales targets and conversion rate goals as defined by store leadership upon hire, using effective sales techniques and a deep understanding of customer needs to drive performance and contribute to overall store success.
• Greet customers upon entry and perform initial check-in verification of required identification (ID).
• Assist new customers with questions on state required forms; updating customer information in system as needed.
• Ensure the waiting room is well maintained and the sales floor is properly stocked during downtime.
• Educate customers on cannabis properties and selection of proper genetics according to their desired effect, ailments, or requests.
• Fill online orders in a quick and efficient manner, keeping customer experience at the forefront.
• Handle customer complaints in a professional manner; escalating to management when needed.
• Maintain product, brand, and strain knowledge and keep up on current cannabis trends.
• Accurately use and maintain point of sale (POS) system.
• Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting.
• Assist with intake of product, inventory counts, and additional audits on a regular basis.
• Work closely with the management team to increase sales and foot traffic.
• Support daily compliance with dispensary policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress codes, and work schedules.

Skills

Customer service

POS experience

Cash handling

Communication skills

Education

High School diploma or GED

Tools

POS software

Job description

C3 Industries is seeking a Sales Associate for its High Profile Cannabis Shop operations in the London, KY area. This role emphasizes delivering exceptional service, using product knowledge to upsell, and maintaining store standards.

You will be responsible for greeting customers, verifying IDs, processing orders, and staying compliant with state regulations while contributing to store growth and a positive customer experience.