Cannabis Dispensary Sales Associate

C3 Industries; Buchanan Township (MI); Vor Ort; USD 28.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, & Vision Insurance

Life Insurance

Short-term & Long-term Disability

401k

Company Paid Holidays

Company Swag

Employee Discount

Zusammenfassung

C3 Industries in Ann Arbor, MI, is seeking a Sales Associate for its High Profile Cannabis Shop network. You’ll deliver world-class customer service, guide customers through product selection, and drive sales with personalized recommendations.

This on-site, full-time role requires 1+ year of customer service experience, POS familiarity, cash handling, and willingness to work nights, weekends, and some holidays.

Qualifikationen

• 1+ years of customer service experience.
• High School diploma or GED.
• Experience with POS systems and cash handling practices.
• Commitment to reaching KPIs on a regular basis.
• Effective multi-tasker with demonstrated ability to prioritize tasks.
• Ability to work independently with little or no direct supervision.
• Demonstrate strong oral and written communication skills; ability to correspond in a professional and businesslike manner.
• Knowledge of state and local regulations is preferred.
• Ability to pass a background check and is 21 years of age or older.

Aufgaben

• Provide the highest level of service to customers by making their experience the top priority.
• Meet or exceed individual sales targets and conversion rate goals as defined by store leadership upon hire, using effective sales techniques and a deep understanding of customer needs to drive performance and contribute to overall store success.
• Greet customers upon entry and perform initial check-in verification of required identification (ID).
• Assist new customers with questions on state required forms; updating customer information in system as needed.
• Ensure the waiting room is well maintained and the sales floor is properly stocked during downtime.
• Educate customers on cannabis properties and selection of proper genetics according to their desired effect, ailments, or requests.
• Fill online orders in a quick and efficient manner, keeping customer experience at the forefront.
• Handle customer complaints in a professional manner; escalating to management when needed.
• Maintain product, brand, and strain knowledge and keep up on current cannabis trends.
• Accurately use and maintain point of sale (POS) system.
• Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting.
• Assist with intake of product, inventory counts, and additional audits on a regular basis.
• Work closely with the management team to increase sales and foot traffic.
• Support daily compliance with dispensary policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress codes, and work schedules.

Kenntnisse

Customer service

POS experience

Cash handling

KPIs

Multi-tasking

Independent work

Communication

Regulatory knowledge

Ausbildung

High School diploma or GED

Tools

POS systems

Jobbeschreibung

C3 Industries in Ann Arbor, MI, is seeking a Sales Associate for its High Profile Cannabis Shop network. You’ll deliver world-class customer service, guide customers through product selection, and drive sales with personalized recommendations.

This on-site, full-time role requires 1+ year of customer service experience, POS familiarity, cash handling, and willingness to work nights, weekends, and some holidays.