Cannabis Dispensary Personal Care Specialist

Green Thumb Industries (GTI); Warwick (RI); On-site; USD 22,000 - 30,000; Full time

Job summary

Green Thumb Industries in Warwick, RI seeks a dedicated RISE Personal Care Specialist to assist customers with cannabis products and recommendations in a friendly, retail setting. You will educate patients, ensure safe usage, and help each guest find the right product and method of consumption.

Ideal candidates bring 1+ year of customer service, strong product knowledge, and a commitment to compliance and professionalism within a regulated cannabis environment.

Qualifications

• At least 1 year of customer service experience.
• Ability to work varied shifts including mornings, days, and weekends.
• Must be 21 years or older and pass background checks for cannabis employment.
• Must have reliable attendance and a valid driver's license or state ID.

Responsibilities

• Engage with patients/customers in a customer-facing retail environment.
• Educate customers on products, methods of consumption, and safety as part of patient interaction.
• Recommend a safe and effective regimen based on individual needs; stay up to date on product knowledge.
• Promote a positive, patient- and customer-oriented store environment.
• Assist in verifying order deliveries for accuracy and support store operations.

Skills

Customer service

Cannabis product knowledge

Effective communication

POS systems

Regulatory compliance

Professionalism

Tools

POS software

POS hardware

Job description

Green Thumb Industries in Warwick, RI seeks a dedicated RISE Personal Care Specialist to assist customers with cannabis products and recommendations in a friendly, retail setting. You will educate patients, ensure safe usage, and help each guest find the right product and method of consumption.

Ideal candidates bring 1+ year of customer service, strong product knowledge, and a commitment to compliance and professionalism within a regulated cannabis environment.