Cannabis Dispensary Personal Care Expert

Green Thumb Industries; Fruitland Park (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

Green Thumb Industries is seeking a Personal Care Specialist to engage customers in-store, educate on cannabis products and consumption methods, and tailor recommendations to individual needs. You will help ensure compliance, stock levels, and a welcoming store environment.

A reliable, 21+ year-old candidate with customer service experience and the ability to work varied shifts is required. Experience with POS systems and strong communication skills will support daily interactions, order

Qualifications

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs.
• Must have reliable, responsible, and dependable attendance.
• Must be 21 years or older.
• Must pass all required background checks including state-specific cannabis employment requirements.
• Possess valid driver's license or state ID.
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry.
• Prior cannabis experience not required.

Responsibilities

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment.
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction.
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs; stay up to date on product knowledge.
• Promote a work environment that is positive, communicative, patient and/or customer-oriented.
• Assist in verifying order deliveries for accuracy.
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with applicable rules and regulations.
• Ensure local and state cannabis regulations are properly enforced and upheld.
• Ensure sales floor is properly stocked and presence of the store is well maintained and compliant.
• Maintenance of hard copy files as required.
• Follow security measures and safety compliance procedures.
• Complete duties at assigned workstations, including Front of House, Back of House, and Maintenance tasks.
• Other duties as assigned

Skills

Customer service

Retail experience

POS systems

Communication

Regulatory knowledge

HIPAA compliance

Teamwork

Product knowledge

Learning mindset

Attendance reliability

Tools

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Job description

Green Thumb Industries is seeking a Personal Care Specialist to engage customers in-store, educate on cannabis products and consumption methods, and tailor recommendations to individual needs. You will help ensure compliance, stock levels, and a welcoming store environment.

A reliable, 21+ year-old candidate with customer service experience and the ability to work varied shifts is required. Experience with POS systems and strong communication skills will support daily interactions, order