Cannabis Dispensary Patient Concierge & Sales Advocate

Jushi; Hamburg (Berks County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Short-term Disability

Long-Term Disability

Flexible Spending Accounts

Paid Time Off

Paid Holidays

401(k)

Job summary

Jushi Holdings Inc. in the United States is seeking a Dispensary Patient Consultant to deliver concierge-level customer service, guide patients through product selection, and create a distinctive shopping experience that drives sales while complying with company policies and industry regulations.

You will perform day-to-day retail operations, operate the POS system, stock and organize the store, and lead tours of the sales floor.

Qualifications

• High School diploma or General Education Development (GED) required.
• Associate or Bachelor’s degree in any field preferred.
• Minimum of 2 years’ experience with customer service in retail.
• Excellent computer, mathematical, language and reasoning skills.
• Occasionally requires local travel, as needed.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism.
• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns.
• Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available.
• Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests.
• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance.
• Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing.
• Operate cash register, computer-based POS system, and cash drawer.
• Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines.
• All other job duties as assigned.

Skills

Customer service

Bilingual (Spanish)

Education

High School diploma or GED

Job description

Jushi Holdings Inc. in the United States is seeking a Dispensary Patient Consultant to deliver concierge-level customer service, guide patients through product selection, and create a distinctive shopping experience that drives sales while complying with company policies and industry regulations.

You will perform day-to-day retail operations, operate the POS system, stock and organize the store, and lead tours of the sales floor.