Cannabis Dispensary Experience Advisor

Green Thumb Industries (GTI)

Village of East Syracuse (NY)

On-site

USD 20,000 - 29,000

Full time

7 days ago
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Job summary

Green Thumb Industries is seeking a friendly Personal Care Specialist to engage customers in our NY dispensary, educate on GTI products and consumption methods, and guide safe regimens tailored to individual needs. You will help ensure accurate order processing, stock maintenance, and a compliant, welcoming environment for all patients and customers.

The role emphasizes one-on-one interactions, product knowledge, and teamwork in a fast-paced retail setting.

Qualifications

  • At least one year of customer service experience; preference for candidate with retail exposure.
  • Willingness to work varying shifts including mornings, days, nights and weekends.
  • Reliable attendance and adherence to store policies and regulations.
  • Must be 21 years or older and pass background checks.
  • Knowledge of cannabis products and safety guidelines is a plus.

Responsibilities

  • Engage with patients/customers in a retail dispensary environment.
  • Educate customers on products, methods of consumption, and safety.
  • Recommend safe regimens based on needs and stay updated on product knowledge.
  • Support store operations, verify deliveries, and maintain compliance with regulations.
  • Maintain stock, cleanliness, and professional storefront presentation.
  • Operate POS, assist in orders, and handle customer inquiries.

Skills

Customer service
Retail experience
Cannabis product knowledge
Communication
Teamwork
POS systems

Job description

Green Thumb Industries is seeking a friendly Personal Care Specialist to engage customers in our NY dispensary, educate on GTI products and consumption methods, and guide safe regimens tailored to individual needs. You will help ensure accurate order processing, stock maintenance, and a compliant, welcoming environment for all patients and customers.

The role emphasizes one-on-one interactions, product knowledge, and teamwork in a fast-paced retail setting.

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