Cannabis Customer Care Specialist – Patient Services

Jushi Holdings Inc.; Las Vegas (NV); Hybrid; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

Disability insurance

Flexible Spending Accounts

Paid Time Off

Paid Holidays

401(k)

Job summary

Jushi Holdings Inc. in Las Vegas, NV is seeking a Customer Care Consultant to deliver exceptional customer service and patient support by phone. You will educate clients, assist with questions, and promote memberships while adhering to company policies and regulations.

The role emphasizes accurate product knowledge, strong communication, and teamwork to meet sales and compliance goals. Compensation is $15.00 per hour with full benefits package offered.

Qualifications

• HS Diploma or GED required.
• Proven ability to use computer and phone-based systems.
• Strong reading, listening and verbal communication skills.
• Ability to multitask and assist customers over the phone.

Responsibilities

• Deliver exceptional customer and patient service by phone.
• Provide product information and answer questions.
• Lead store tours and make product recommendations.
• Explain benefits, discounts, and promotions to patients and members.
• Follow safety, health, and regulatory procedures.

Skills

Computer skills

Language skills

Reasoning skills

Phone multitasking

Customer service

Education

HS Diploma or GED

Job description

Jushi Holdings Inc. in Las Vegas, NV is seeking a Customer Care Consultant to deliver exceptional customer service and patient support by phone. You will educate clients, assist with questions, and promote memberships while adhering to company policies and regulations.

The role emphasizes accurate product knowledge, strong communication, and teamwork to meet sales and compliance goals. Compensation is $15.00 per hour with full benefits package offered.