Candy Lane-Retail Clerk

Pyramid Global Hospitality; Riverside (CA); On-site; USD 19,604 - 27,922; Part time

Job summary

Pyramid Global Hospitality, at The Mission Inn Hotel & Spa in Riverside, California, is seeking a dynamic individual to join their team. This role requires maintaining excellent relationships with guests while providing top-notch customer service and assisting in creating engaging retail experiences.

The ideal candidate will possess strong attention to detail and communication skills, be available to work weekends and holidays, and thrive in a fast-paced environment. The position offers $17.25 per hour.

Qualifications

• Must frequently bend, push/pull, and lift/carry up to 30 lbs, occasionally up to 50 lbs.
• Availability to work weekends and holidays is required.

Responsibilities

• Maintain great relationships with guests and team members.
• Assist in creating unique retail displays.
• Be a master of the POS system and maintain cash bank.
• Ensure area cleanliness and stock maintenance.
• Act as a problem solver in case of guest dissatisfaction.

Skills

Engaging and welcoming personality

Strong attention to detail

Ability to work under pressure

Passion for guest experience

Excellent communication skills

Job description

Location: The Mission Inn Hotel & Spa, Riverside, California.

The Mission Inn Hotel & Spa is a historic AAA Four-Diamond property in Riverside, California.

Responsibilities

• Maintain a great relationship with all guests and members of the team
• Maintain a detailed knowledge of the hotel/resort and all events, amenities, and directions to assist guests
• Assist in creating unique and creative retail displays
• Be a master of the POS system
• Be highly organized with a strong understanding of where products can be found in the store
• Maintain a cash bank
• Be willing to jump in where needed to assist in delivering top service levels
• Responsible for the knowledge of any promotions or special items in stock
• Responsible for maintaining stock— all shelves are stocked and items needing ordered
• Responsible for keeping area clean
• Ascertains guest satisfaction; in the event of dissatisfaction, is a creative problem solver
• Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer, and house bank management
• Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and returns, to ensure accountability

Qualifications

• Someone with an engaging and welcoming personality
• Someone with a strong attention to detail
• Someone who can work under pressure in a fast‑paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills
• Someone who can frequently bend, push/pull, and lift/carry up to 30 lbs. and occasionally lift/carry up to 50 lbs.
• Must be available to work weekends and holidays

Compensation

$17.25 per hour

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.