Campus Visit Experience Lead (Enrollment Events)

Utah Tech University; St. George (VT); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Employee assistance program

Wellness programs

Retirement plan

Tuition waivers

Job summary

Utah Tech University is seeking a coordinator for a thriving campus visit program, coordinating individual and group visits, recruitment events, and the Student Ambassador program to engage prospective students and families. This role reports to Enrollment Marketing and Communications and drives high-quality campus experiences aligned with enrollment goals.

The ideal candidate is customer-focused, organized, and passionate about Utah Tech University’s programs and student success, with emphasis

Qualifications

• Bachelor’s degree in a related field preferred; three (3) or more years of relevant professional experience may be considered in lieu of a bachelor’s degree.
• At least two (2) years' related experience preferred; experience in higher education is preferred.
• High motivation and commitment to the University, including the ability to self-start, stay calm under pressure, meet deadlines, work without supervision, switch-task between priorities, problem-solve, and relate to diverse personalities.
• Strong communication skills, both oral and written.
• Good computer skills, including word processing and data entry.
• Experience using a CRM platform such as Element451, Slate, Salesforce, or similar system is preferred.
• Work effectively as part of a team with excellent collaboration skills.
• Flexible schedule to accommodate occasional evening and weekend activities.

Responsibilities

• Coordinate all aspects of campus visit experiences and enrollment-related events designed to support recruitment, engagement, and enrollment goals.
• Oversee the Student Ambassador program, including recruitment, training, scheduling, supervision, professional development, and day-to-day operations.
• Develop and implement communications, promotional materials, surveys, and follow-up efforts that support campus visits, recruitment events, and Student Ambassador initiatives, in collaboration with the Director of Enrollment Marketing and Communications.
• Supervise the campus visit Welcome Center and Student Ambassador work areas and oversee golf cart management.
• Communicate with and compile an Information Packet for visiting students to tailor each visit to the expressed needs of the student whenever possible.
• Assess the effectiveness of campus visits and events using attendance, participant feedback, engagement, and other KPIs; prepare reports and recommendations.
• Develop and enhance options for weekly virtual tour visits and event options.
• Assist in the management, maintenance, and enhancement of the University's virtual campus tour experience.
• Manage and optimize prospective student engagement platforms, including ZeeMee and similar tools to enhance the campus visit experience and enrollment goals.
• Perform other duties as assigned.

Skills

Event coordination

Communication skills

CRM experience

Education

Bachelor’s degree in related field

Job description

Utah Tech University is seeking a coordinator for a thriving campus visit program, coordinating individual and group visits, recruitment events, and the Student Ambassador program to engage prospective students and families. This role reports to Enrollment Marketing and Communications and drives high-quality campus experiences aligned with enrollment goals.

The ideal candidate is customer-focused, organized, and passionate about Utah Tech University’s programs and student success, with emphasis