Campus Visit Experience Coordinator

Phase2 Technology; Tucson (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid vacation and holidays

Tuition reduction for employees and affi

Retirement plans

Recreation and cultural activities

Job summary

University of Arizona is seeking a Coordinator, Tours and Visitor Experience to lead campus visits and deliver a welcoming, informative experience for prospective students and families.

You will supervise the Arizona Ambassador student staff, coordinate tours and VIP visits, support admissions counseling, and report on visitor engagement to drive continuous improvement. Bachelor's degree and at least three years' experience plus fingerprint clearance are required.

Qualifications

• Bachelor's degree or equivalent
• At least 3 years of relevant work experience
• Fingerprint clearance required upon hire
• Experience in customer service, event coordination, or higher education preferred

Responsibilities

• Campus visit program coordination (45%): Lead scheduling and logistics of campus, group, and VIP tours; maintain the visit calendar; coordinate with university units and external partners.
• Arizona Ambassador supervision (30%): Hire, train, evaluate, and support Arizona Ambassador student staff; ensure proper staffing and mentor staff for growth.
• Reporting and assessment (15%): Maintain records and report visitor engagement; data-driven improvements to the program.
• Admission counseling (10%): Advise prospects on admissions policies; serve as admissions counselor on duty; support recruitment activities.

Skills

Customer service

Communication

Organizational skills

Team leadership

Education

Bachelor's degree or equivalent

Tools

Slate

Job description

University of Arizona is seeking a Coordinator, Tours and Visitor Experience to lead campus visits and deliver a welcoming, informative experience for prospective students and families.

You will supervise the Arizona Ambassador student staff, coordinate tours and VIP visits, support admissions counseling, and report on visitor engagement to drive continuous improvement. Bachelor's degree and at least three years' experience plus fingerprint clearance are required.